Frequently Asked Questions

If you have a question, please consult our list of frequently asked questions before seeking assistance.

Shipping & Delivery

How long does shipping take?

Do you ship outside the Netherlands?

Is shipping free?

Can I track my order?

What should I do if my order is delayed?

Orders & Returns

Can I return my order?

How do I request a return?

When will I receive my refund?

Can I change or cancel my order?

What should I do if I receive a damaged product?

Products & Warranty

Are your women's watches water-resistant?

What materials are the watches made from?

Are the watch bracelets adjustable?

Do you offer a warranty?

Are your watches suitable as a gift?

Need Help?

Couldn't find the answer you were looking for? Our team is here to help.

We aim to respond to all inquiries within 24 hours on business days.